Questions? Call Us: (03) 9588 0033

30 Day Money Back Guarantee


At Original UGG Boots we want you to be happy with what you order and we understand that you might have your reservations on ordering online, so we are offering a 30 day money back guarantee. 

  • Not sure if it will fit correctly?
  • Not sure if you'll like it?
  • Not sure if you prefer one style over another?
  • Not sure if you prefer one colour over another?
  • Just not sure for any reason?

Take it and try it. If you don't like it, simply return it within 30 days of purchase date for a full refund of the purchase price of that product (excluding shipping* and, if applicable, extra and/or coupon discounts).

If you want to return an item for an exchange or refund please contact us for assistance. Please state your reason for return, your Order Confirmation Number and advise if you would like an exchange or refund.

All returned products must be in ‘as new’ condition, not worn, nor washed and all tags in place. All costs associated with sending item(s) back to us are your responsibility.

*If you received free delivery then the delivery cost of shipping the order to you: postage and handling, will be deducted.

Our Return Policy will apply to returned items that we receive after 30 days from the date of purchase.