Questions? Call Us: (03) 9588 0033


The Shipping Process

We understand that you want your ugg boots right now.

Once we've received your order, we will endeavour to send it out ASAP (most cases the same day it is ordered).

Australia-wide Shipping:

Please be aware during the Holiday Season there may be delays

      1. Standard Shipping: If you choose to use Standard Shipping, you will receive your ugg boots within 3-5 business days. (From dispatch)
      2. Express Shipping: If you choose to use Express Shipping, you will receive your ugg boots within 1-3 business days. (From dispatch)


* Business days are from Monday to Friday and exclude public holidays. Transit times to WA, NT, QLD and outer areas may take longer.

* Processing time not included.

*Multiple items do receive postage discounts

International Shipping:

  1. Standard Air Mail: Approx. 7-10 business days for delivery.
  2. Courier Express: Approx. 2-5 business days for delivery.

Important notice for international customers:

Please be aware that you are responsible for any tax/duties/customs required by your city of residence.

All international orders are sent with our international UBOOTS label:

For international shipping prices please use the shipping calculator when choosing your products or at checkout.  

For shipping enquiries please email us at, please ensure you write your name, contact number and order number.


  • Some orders do arrive earlier than these time frames.
  • Some locations such as country areas may take slightly longer. 
  • During busy periods, you may receive your order later than these time frames.
  • We will always try our best to ensure you receive your order within or before these time frames.
  • Our international labels are subject to vary.